Support
If something is not working, or you have a question about how Turrot reads a gait, write to us and a person will answer within one business day.
[email protected]
We answer within one business day.
Set up your first drive in about five minutes.
Common questions
Turrot works out speed from your position, and reads the gait from speed. Without location it cannot record a drive. Choose Allow While Using App and keep Precise Location on.
You drive with both hands on the reins and the phone in a pocket. If Turrot stopped when the screen went dark it would only capture part of a drive.
Check the breed and height on the horse's profile first. Those set the gait speeds, and a wrong height is the most common cause. If they are right and it still looks off, write to us with the breed, the height, and the date of the drive.
Allow notifications for Turrot. While a drive is recording, Android shows a notification that keeps it running with the screen off. If the phone has a battery saver, set Turrot's battery use to Unrestricted.
Yes. When you share a drive, a privacy zone hides the route around where you start and finish.
Yes. Each drive exports as a GPX file, which opens in most mapping and training software.
See deleting your data. You can remove single records in the app, or everything at once.
Check the season chip at the top of the ADS screen (seasons run October 16 to October 15). Then tap a date: switch off any drive that shouldn't count, such as one left running after you put away. Hours are the time on the box seat, halts included, rounded to the nearest quarter hour. Very short drives can round to 0.
Both are on the History tab: Competitions is the card at the top, and the ADS log is the clipboard button in the top corner. Both are part of Premium.